Legal

Privacy Policy

Last updated: 3 November 2026

This policy explains how TCube Labs ("we", "us"), a business run by Arpit Tiwari and Ashutosh Mishra in Noida, Uttar Pradesh, India, collects and uses personal data when you visit our website, contact us, or work with us. We follow India's Digital Personal Data Protection Act, 2023 (DPDP Act) and related rules.

1. What we collect

• Details you give us: name, email, phone number, company and your message, when you use our contact form, WhatsApp, email or book a call.
• Client project data: information we need to deliver a project you hire us for.
• Basic site statistics: page views and device type from cookie-free analytics. These don't identify you personally.

2. Why we use it

• To reply to your enquiry and prepare quotes.
• To deliver, support and invoice the services you buy.
• To meet legal, tax and accounting obligations.

We process enquiry data with your consent, which you give when you submit our form or contact us. We do not sell your personal data or use it for third-party advertising.

3. Who we share it with

We share data only with service providers that help us run our business, and only as much as they need. These include form delivery (Web3Forms), email (Gmail), messaging (WhatsApp) and cloud hosting. Some of them may store data outside India, as the law permits. We also share data with authorities when the law requires it.

4. Data we process for clients

When we build or run systems that handle your customers' data, we process that data only on your instructions and under our contract with you. You remain responsible for it as the Data Fiduciary.

5. How long we keep it

We keep enquiry data for up to 24 months if you don't become a client. We keep client records for as long as Indian tax and accounting law requires. After that we delete or anonymise them.

6. How we protect it

We use reasonable security safeguards, including access controls, least-privilege access to client systems, and encrypted connections.

7. Your rights

Under the DPDP Act you can:

• ask for a summary of the personal data we hold about you
• ask us to correct, complete, update or erase it
• withdraw your consent at any time
• nominate someone to exercise these rights for you
• raise a grievance with us

Email tcubelabs@gmail.com to make a request. We aim to reply within 30 days.

8. Grievance officer

Arpit Tiwari, TCube Labs, tcubelabs@gmail.com, Noida, Uttar Pradesh, India. If you're not satisfied with our response, you may approach the Data Protection Board of India.

9. Cookies

This website doesn't use advertising or tracking cookies. Our analytics are cookie-free.

10. Children

Our services are for businesses and are not directed at anyone under 18.

11. Changes

If we update this policy, we'll change the date at the top of this page.